Shipping Policy** **TERMS & CONDITIONS** Before placing your order, please take a moment to review these terms carefully. By finalizing your purchase, you confirm that you have read, understood, and agree to all the conditions outlined here, as well as our Shipping Policy/Agreement.
**PACKAGING** We pack eggs in homemade foam shippers (thicker than the standard black ones) double-boxed for added protection. We take great care in packaging to ensure the best possible outcome. Every order is guaranteed to be double-boxed. Max of two dozen per box. If you want more we will email or message you to collect the remaining amount before shipping.
**ORDER AVAILABILITY & SHIPPING TIMELINE** We operate on a first-come, first-served basis for pre-orders to secure your spot. We have found this is the best way to organize orders appropriately. Note that we provide only estimated shipping windows, not exact dates. Keep in mind that we are a small homestead operation, not a large-scale hatchery.
**HATCH RATES & EGG COLOR DISCLAIMER** We cannot offer guarantees on the following: - Hatchability - Fertility Rate - Development - Egg Color. Eggs are gathered fresh, and we regularly check fertility, but hatching eggs inherently carry risks. Success can depend on factors like incubation techniques and handling during transit. We only pack fresh eggs max 3 days old so they have plenty of time in transit. Eggs can be 3 weeks old and be incubated and hatch. Please order with this in mind. Genetics are fun but temperamental sometimes you never know what you will get even though we try our hardest. Sometimes surprises are the best.
**BROKEN EGGS** All eggs are intact when we package and they leave our farm. If breakage occurs during transit via USPS or UPS, we are not liable for refunds or replacements. Each shipment includes insurance, so we encourage you to file a claim directly with USPS or UPS. Please do let me know with photos as well.
**SHIPPING RESPONSIBILITY** Hatching eggs are sent through USPS Priority Mail or UPS, with $100 insurance included. We package with utmost care, but please be aware of the following: - USPS does not guarantee Priority Mail delivery timelines. - Only Express Mail qualifies for guaranteed delivery or claims related to delays. - Once a package is shipped, we are not accountable for transit delays, damages, or mishandling. - It is your duty to coordinate with your local post office regarding your shipment. - We will not liaise with USPS on your behalf. If your package arrives damaged: - Take clear photographs of the box, contents, and packaging right away. - Submit a claim online with USPS. - Remember, USPS insurance applies only to physical damage, not delays.
By ordering, you confirm that: - You have read and accept these Terms & Conditions. - You understand and accept the risks associated with buying hatching eggs. - You have reviewed our Shipping Policy and are aware of limitations. Thanks for taking the time to go through these details! We aim for your satisfaction with our products, though some factors are beyond our control. Rest assured, every dozen is meticulously packed, exactly as ordered, and shipped with the future chicks in mind!
